contact center outsourcing inbound call center sales global call center outsourcing CONTACT CENTER OUTSOURCING Teleperformance Canada has built expertise in running contact center outsourcing sales programs since 1995. At Teleperformance Canada, we build, from the very first contact, an enduring relationship, backed by a service-oriented attitude and ongoing follow-up. Our contact center outsourcing enables us to bring together the benefits of market penetration, speed and operational flexibility. Another area of change is the use of technology. Teleperformance is on the leading edge in hardware and software to provide the high level of reliability and security required by clients, including some in the security-stringent financial sector. So, for the contact center outsourcing industry, technology is an essential engine that facilitates the services the industry offers.